Cancellation Policy Due to the nature of this practice, there is a 24-business hour cancellation requirement. Late cancellations are assessed 75% of the scheduled appointment time. Cancellations made within 2 hours of the scheduled time and missed appointments are assessed the full cost of the time scheduled. Confirmation of the cancellation must be made no later than 24 business hours before the appointment to avoid any fees. For example, to cancel an appointment scheduled for Monday at 9am, a call must be received and confirmed by 9am Thursday, as we are not in the office Friday. Once an appointment is scheduled, it becomes the client's responsibility to maintain, change or cancel. A courtesy email reminder is sent 48 business hours prior to all appointments.
I understand that acupuncture, chiropractic, herbology, homeopathy, whole food nutrition and other holistic modalities are considered alternative therapies by the Texas State Board of Veterinary Medical Examiners. I also understand that Dr. Pam will inform me of conventional treatments available and their probability to cure the problem.
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